UPDATE: The Apple TV 4 and Apple TV 4K no longer have an optical audio port. As a smart home nerd, I routinely link to the products that I use and recommend. Or, if you use a receiver or HDMI switchbox, use an HDMI cable to plug your Apple TV directly into your receiver or switchbox. What you'll need: A third-generation Apple TV, optical audio cable, fourth-generation Apple TV. If your receiver lacks HDMI, you can still decode surround audio from the Apple TV 4 by following connection option #2. If you could not connect to the device, check out here. If you get video but no sound when playing a TV show or movie, it usually means there's a content problem or a problem with the connection to your speaker system. You’ll notice that the LED in the Apple TV device starts blinking after the power goes off. Your account at your fingertips. How to Connect. We have tried to cover almost every possible troubleshooting procedure in this regard, so if you still find yourself facing the same problems over and over again, I’d recommend you get in contact with an authorized service center for the same. Since the inception of Apple’s much anticipated online streaming unit, the Apple TV, one of the major headaches I’ve had to deal with constantly is definitely its number of audio problems. These are the steps to check for an update on your Apple TV. I followed your instructions and it worked. In-Depth Explainer, How To Convert a Normal TV into a Smart TV, Apple TV Stuck On Airplay Screen: How To Fix. App crashing. Rebooting is an effective way to fix some minor technical issues that often might occur in your system. If you’re lucky, just a reboot might fix the issue at stake here. To reach this goal, I’ve been trying to get the most out of my Apple TV by getting it to work with HomeKit and using AirPlay to mirror my iPhone onto it. Yes, the Apple TV most certainly does have an Audio out and can output both 5.1 and 7.1 surround sound. I can see the guide either way you get to it. All of my apps have sound and work except for the Apple TV app. Does this clear up the issue you are seeing? Perhaps it's the audio settings that are not correctly set. The Apple TV is a versatile streaming unit that gets updates fairly regularly and has without a doubt gotten much better than it was on release. Other troubleshooting procedures that you can try out include rebooting the whole Apple TV streaming system and any audio hardware connected to the Apple TV. This tells me that it is an Apple TV issue. Every now and then, the audio from the Apple TV gets cut out without caution. It might not be your Apple TV at fault. View All. Thank you! For rebooting– In your Apple TV remote, hold down the Menu button and the TV button simultaneously for about six seconds. Dear Everyone! Connect the optical audio out from Apple TV to receiver. Sometimes, the audio problems are a result of the external sound systems connected to your Apple TV. Change your audio settings. I’m using a Roku Ultra. Release and the Apple TV will restart. ; Unplug the power cord from your Apple TV, wait 30 seconds, then plug the power cord back in. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. (Apple’s first mistake. We know that Netflix places severe limitations on which streaming devices get Dolby Atmos audio. Moreover, it’s always better to use the updated application for Apple TV and hence do update your system if you haven’t done it yet. I finally got this to work after adjusting Roku's audio settings. Also, ensure that you’ve selected the right speakers in the Audio and Video settings option in the Apple TV menu and make sure the Audio Mode is set to Auto(but some TV’s do require 16 bit). As a smart home nerd I’m on a quest to build the most convenient Smart Home. Does Google Nest Work With HomeKit? Step 1 Make sure you have turned on AirPlay on Apple TV. Ignore the sleep dialog that pops up on doing so. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service. The problem is that when I click on an app, let’s say Netflix, there is no sound. On my MacbookPro, the sound was reset to lowest level after changing the sound output to Apple TV. Then restart your device from Settings>System>System restart. All this work would be meaningless if there is no audio coming from the device. Still need help? I hope that the information provided in this article has helped you solve the various audio issues you faced. We’d recommend you check and ensure if all the HDMI cable connections between your Apple TV system and your external sound system like soundbar or television audio system are proper and tight. No in between. Ignore the sleep dialog that pops up on doing so. Contact Apple Support … My soundbar works when I play my PS4, my switch and I can even hear the clicks going through the menu on the Apple TV. If so, there will … If you have another issue using AirPlay, learn what to do. Or play something different in every room — all with AirPlay. If there is still no sound make sure the sound level is set high enough. As an Amazon Associate, I earn from qualifying purchases. If an IP address appears but the signal strength is weak, you can take the following actions: Confirm that your network and not someone else's appears as the Network Name . Before turning on AirPlay Mirroring go to Settings, Sound and choose Apple TV as output device. This indicates that the system is rebooting. Its troubleshooting procedures are also relatively easy and less time-consuming. Apple TV No Sound: What does this mean? Even if it doesn’t, we’ll guide you through some troubleshooting procedures to correct the same. Apple TV (4th Gen) No Sound. Go to Audio in the Settings and change the HDMI to PCM-Stereo. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Connect the other end of your second two-way HDMI cable to the available HDMI port input on the back of your television. If you’re connecting a Apple TV 4K to a receiver, … I’m a great fan of the Apple TV so I’ve been waiting a while for the release of the new model. Supported devices Watch at home or on the go Customer tutorials Get help fast Contact us Monday - Sunday, The movie will play but has no sound. To connect an Apple TV system to an RCA audio, you’ll need an external RCA to HDMI converter hardware. Audio isn't playing. Mine was set to Dolby Digital, and when I changed it to Auto it started working. After this is done turn on AirPlay and choose Apple TV. Trust me, I’ve been there, and it’s an absolute drag. You are a life saver. This indicates that the system is rebooting. The earnings support my passion and allow me to keep the blog sponsorship free. This audio setting is intended to be a major feature besides the Siri powered remote. Stream music, podcasts, and other audio to Apple TV, HomePod, or AirPlay 2-compatible speakers or smart TVs. Some days, the video plays on in the background with a sudden cut in the audio, and on other days, there’s no audio whatsoever, or it stops altogether. Just make sure you follow the steps listed below for basic as well as advanced troubleshooting procedures for “No Sound” on the Apple TV, and you’re good to go. I’ll go back to the menu and hear clicks, I’ll go into another video app and no sound. Sign in for the easiest way to view and pay your bill, manage your account, watch TV anywhere and more. Update your email. Check and tighten all the HDMI wire connections. Go to Settings > AirPlay and make sure that it is on. So AirPlay only shows sound but no picture. I have deleted the app and reinstalled. Audio problems can often arise also due to minor connection issues. On Apple TV 4K with the latest version of tvOS, you can play sound in Dolby Atmos — an immersive sound experience that moves audio all around you in three-dimensional space.. To play movies and TV shows in Dolby Atmos from your Apple TV 4K, set up your home entertainment system for high-quality audio. This does heavily depend on the external sound system you’re using and your TV audio. That’s what worked for me. When I am in the App I hear the audio but no picture. View All. Update payment info. Apple TV sound would play through my TV speakers if I designated them as the output device, but would not play through HomePod. Connect a two-way HDMI cable to the HDMI port behind your Apple TV unit and to the HDMI port of your surround sound receiver. This is because on rebooting your Apple TV, the RAM gets cleared, thereby preventing your RAM from getting excessively clogged. I have reset the Apple TV 4k 64gb to factory. I have a (for me) strange problem, my setup was working flawlessly, until one day some movies started to play without audio. Live TV unavailable. When mirroring iPhone, iPad, Mac to Apple TV to play videos, they can hear sound but the screen is black. Any suggestions? Demystifying Thermostat Wiring Colours – What Goes Where? Every now and then, the audio from the Apple TV gets cut out without caution. © 2021 Robot Powered Home |, using AirPlay to mirror my iPhone onto it, LED in the Apple TV device starts blinking, Best AirPlay 2 Compatible TVs You Can Buy Today, How Do I Know If I Have A Smart TV? That being said, the Apple TV is not impervious to audio problems, even today. It was worked perfectly for 2 years and now, there is no video. The last thing I did was update my Apple TV and all of a sudden no video. Let’s run through the steps to do this: Updates make your Apple TV system software more refined and optimized. You’ll need to use this method if your receiver lacks HDMI ports. I have the latest tvOS, plex server, and plex … Account & Billing. Step 3 Update tvOS for Apple TV. Hook up your third-generation Apple TV to power, and connect the optical audio cable to your sound system. The movie will play but has no sound. After hours of research on support forums and technical articles and a lot of thought put into it, I’ve put together the most comprehensive solution to this otherwise menacing issue. (Previously was all right, and i cant see any correlation in movies which has no audio, and which has) Setup: Plex on Ubuntu, streaming mainly on web and apple tv (not 4k) Problem only exists on Apple TV. So rest assured, you’ve come to the right place. Switch on the surround system as well, and you’re good to go. I’ve provided a detailed account of how each of these troubleshooting procedures can be put to use below: I’d recommend you reboot your Apple TV system from time to time. What else can I do? Follow the steps for your device to fix the problem. Sign in issues. You must make sure that your Apple TV identifies the right speaker system connected to it as its Audio Output. This is everything you need to know about setting up your Apple TV for 5.1 surround sound. If the status light is off on your Apple TV, follow these steps. You’ll notice that the LED in the Apple TV device starts blinking after the power goes off. The Roku device I have is a 3800X and is connected to a ONN projector. This doesn’t make sense If sound is not being projected on your Apple TV, it may be due to an auxiliary equipment malfunction, a settings discrepancy, using the wrong audio mode, or using the wrong surround sound setting. ... Apple TV 2 or Apple TV 3. Unfortunately, many folks have experienced issues when setting up their Apple TV 4 sound. The day it arrived I went to the Apple store but just as I was about to add one to my cart, I had to choose between a 32GB or 64GB model. Take a second two-way HDMI cable and connect it to the HDMI out port of your surround sound system( if there are two HDMI out ports, go for the one labeled MAIN). I even tried doing the Airplay from Iphone 11x to the Apple TV still nothing. I found out it is not the hdmi cable, because I can run a DVD player via the same hdmi cord to the tv and it comes up fine. If no IP address appears, restart your modem or wireless access point (WAP) and Apple TV device. The Apple TV is a versatile streaming unit that gets updates fairly regularly and has without a doubt gotten much better than it was on release. These are some procedures that are often disregarded by the users and hence are very important. Assume those links are affiliate links which means I may earn a commission if you click and buy. And so I set to work. If your music unexpectedly … Rebooting also ensures that all the programs running in your Apple TV system come to a halt, thereby giving your system a fresh start. Thank you Danny for the tip. Whatever you do, sometimes the audio just doesn’t work at all. Yes, there may be circumstances where your external speaker system or even your TV audio can be at fault. Apple TV, Apple TV, review Add comments. Hence, we recommend you switch off and disconnect every external audio hardware system connected to the Apple TV, wait for at least 30 seconds to one minute before you switch on, and reconnect them back to your Apple TV again. As it turns out, the Apple TV’s audio issues are not a very uncommon error to occur. Note:About the audio lag, the audio is behind the picture. That being said, the Apple TV is not impervious to audio problems, even today. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Thanks again. Some TV's don't have an audio out so this is an option using a wireless Bluetooth adaptor box. One of the areas to pay attention is in the Apple TV Sound Settings. Manufacturer Support & Warranty Resources, Cannot disable Amazon Prime auto play previews / trailers. Connect the RCA audio cable to the converter and use the HDMI port cable on the other side of the converter to connect it to the Apple TV. In most cases, checking and tightening wire connections, ensuring you’ve selected the right speaker system in the Audio and Video tab of Apple TV, making sure Audio Mode is set to Auto(or sometimes 16bit, depends on your TV), and checking for updates should solve the problem. Manage your plan. - Apple TV 4K connected to the TV - Receiver connected to the TV and the TV passing all the sound passed through by HDMI to receiver I have tested if 5.1 sound is working at all with my Apple TV and when watching Netflix or Disney the surround sound is fine. Plug in the power cable to your Apple TV, set it up if you haven’t. Change the Audio Mode from Auto to 16 bit. How to connect apple tv to an older stereo receiver. Remember.. straight connecting from Apple TV to the actual tv. How to route your old Apple TV's audio to your new Apple TV. I’ll go into ESPN and there’s sound. (You don't need to use an HDMI cable for anything.) Every so often, without explanation, audio will cut out on the Apple TV. Often most of the issues faced by the user are addressed by the most recent updates. Now go to the Audio/Sound settings of your television using your TV remote-> set AUDIO OUT to Optical-> select Digital Sound Out
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